Employee Assistance Program
WHAT IS AN EMPLOYEE ASSISTANCE PROGRAM (EAP)?
The Employee Assistance Program is an employer sponsored service designed to assist employees and their families in finding help for drug, emotional, mental health, family issues, health, legal, and financial problems. The program is completely confidential. Hiawatha Valley Mental Health Center’s program is voluntary and is designed to allow employees or their families to seek help on their own.
HOW DOES THE EMPLOYEE ASSISTANCE PROGRAM WORK?
The employee or his/her family may be seen,
at no cost to you , for one to three evaluation/counseling sessions, depending on the need and your company’s contract. After this, a recommendation will be given as to what may work best for your situation. This could involve further counseling sessions, a referral to another agency or no additional services.
If you determine, along with your EAP counselor, that additional counseling or outside referral is needed to solve your concerns, the counselor will try to refer you to:
Resources that are covered under your group insurance plan.
Free resources in the community.
Resources that base their fee on your ability to pay.
The goal of a referral will be to recommend the best, most appropriate service at the least cost to you.
The request for help may be initiated by the employee or the family. Simply call:
Hiawatha Valley Mental Health Center
(507-454-4341 or 800-657-6777) and an appointment will be arranged. CONFIDENTIALITY IS ASSURED and the discussion of the problem is strictly between you and your counselor.
WHAT TYPES OF ASSISTANCE ARE AVAILABLE THROUGH YOUR EAP?
• Immediate help with crisis-type problems.
• Problem assessment and evaluation to identify major issues and develop a plan of action for change.
• Thorough knowledge of community resources and direct referral to the best available resource when needed.
WILL MY EMPLOYER KNOW I’VE ASKED FOR HELP?
No, unless your supervisor has initiated a referral on your behalf. In that case, the counselor will contact your supervisor to inform him/her of your having made and kept the appointment. However, Hiawatha Valley Mental Health Center cannot release specific information about your counseling without your written consent.
WHAT ABOUT WORK RELATED PROBLEMS?
The EAP has no effect on the way work related problem are handled. It deals only with personal problems that may affect work. Work related problems are dealt with through existing organizational policies and procedures.
WHY IS AN EMPLOYEE ASSISTANCE PROGRAM (EAP) NEEDED?
Progressive employers, such as yours, are providing Employee Assistance Programs to their employees because they care about their employees.
Each of us, regardless of our position in the organization, faces a variety of problems in our daily lives. Sometimes our problems become too much for us to handle and they affect our personal happiness, our family relationships, our health and our performance at work. When this occurs, we often need professional help in resolving them. Without proper attention, these problems usually become worse and the consequences are often unpleasant and expensive.
WHERE DO I GO FOR COUNSELING?
The Hiawatha Valley Mental Health Center is a non-profit organization, with the main office located at:
166 Main St. Winona Minnesota 55987
Or at the satellite offices located in:
Caledonia, La Crescent, Wabasha
(All by Appointment Only)
Call (507) 454-4341 OR
(800) 657-6777
for an appointment.